These Terms and Conditions (T&C) govern the business relationship between Kawai Labs and our clients in the field of AI consulting and automation services.
1. Scope of Application
These Terms apply to all contracts between Kawai Labs, Möckernstraße 115, 10963 Berlin (“Provider”), and the client (“Client”) regarding the provision of consulting and automation services in the field of Artificial Intelligence. Deviating or supplementary terms of the Client apply only if and to the extent the Provider has expressly agreed in writing.
2. Contract Formation
The presentation of services on our website does not constitute a legally binding offer but an invitation to submit an offer. The contract is concluded through the Provider’s written order confirmation or commencement of services. A non-binding consultation is offered before contract conclusion.
3. Services
The Provider offers e.g. customized AI development, AI voice assistants, chatbots and GPT solutions, workflow automation, and AI consulting. The exact scope is defined in the respective offer or order confirmation.
4. Prices and Payment
All prices in Euros, exclusive of statutory VAT unless otherwise stated. Payment as specified in the offer. For larger projects, a down payment of up to 50% may be agreed. Default interest at 9 percentage points above the base rate in case of payment default.
5. Delivery and Performance
Services are generally provided remotely; on-site appointments on request. Deadlines are only binding if expressly agreed. Partial deliveries are permitted where reasonable.
6. Client Obligations
The Client must make payments on time, provide feedback and approvals promptly, grant necessary access, and provide required information in a timely and complete manner.
7. Intellectual Property and Usage Rights
Upon full payment, the Client receives the agreed usage rights. The Provider reserves the right to use general concepts and techniques for other projects, provided no confidential information of the Client is disclosed.
8. Liability
Full liability for intent, gross negligence, and injury to life, body or health. For slight negligence, liability only for breach of essential contractual obligations, limited to foreseeable, typical damage. Liability for indirect damages (e.g. lost profits) excluded to the extent permitted by law.
9. Termination
Either party may terminate for good cause without notice. In case of early termination by the Client without good cause, the Provider is entitled to compensation for services rendered and reimbursement of expenses.
10. Confidentiality
Both parties undertake to keep confidential information of the other party confidential and not to disclose it to third parties; this obligation continues after termination of the contract.
11. Final Provisions
German law applies, excluding the UN Convention on the International Sale of Goods. Place of jurisdiction for all disputes is Berlin, provided the Client is a merchant, legal entity under public law, or special fund under public law. Invalidity of individual provisions does not affect the rest.
12. Contact
Kawai Labs, Möckernstraße 115, 10963 Berlin
info@kawai-labs.com · +49 177 4616695