Customers ask about delivery, sizing and returns at night. A well-tuned chatbot reduces support load and qualifies leads before a human steps in.
Typical use cases
- FAQ on shipping, returns and payment — no wait time
- Product and sizing advice with clear purchase CTAs
- Lead capture with handoff to CRM or email
- Embed on site or as a campaign widget
How we start
- 01
Use cases
Which questions come up most? We prioritise the biggest levers with you.
- 02
Training & tone
Answers, CTAs and escalation to humans — aligned with your brand.
- 03
Go-live & tuning
Site integration, conversation monitoring, iterative improvement.
FAQ
- Does it replace our support team?
- No. It handles routine and standard questions. Complex cases go to your team — with chat context.
- Works on our existing website?
- Yes — via embed snippet or integration in Next.js/React projects.
- GDPR compliant?
- We plan storage, consent and data flows with you — matching your privacy policy.
Less support load?
In 30 minutes we show which chatbot scenarios make sense for your store.